ERPNext CRM & Sales Module

Set up your sales workflows exactly the way your team needs.

Set up your sales workflows exactly the way your team needs. Selling becomes chaotic fast when leads, emails, follow-ups, quotes, and sales orders are spread across spreadsheets, WhatsApp, and disconnected tools. ERPNext CRM brings everything into one place — and we help you configure, customize, and extend it so your sales team can work smoothly and consistently. We implement ERPNext CRM with a strong focus on workflow clarity, automation, integrations, and usability.

Why ERPNext CRM?

ERPNext CRM includes all the essential components for modern sales operations

All built into the same system that houses your inventory, accounts, HR, and operations.

Frappe CRM

What We Offer in ERPNext CRM

We ensure your CRM reflects your real sales process — not a theoretical one.

CRM Setup & Configuration

Lead capture
Opportunity pipelines
Stages & probability
Quotation workflows
Sales order flow
Customer data model

Sales Workflow Customization

Sales stages
Territory allocations
Discounts & pricing rules
Custom follow-up logic
Approval rules for quotations
Team/manager hierarchy flows

Automation for Faster Sales Operations

Auto-assign leads
Email follow-up triggers
WhatsApp notifications
Auto-create quotes from opportunities
Auto-convert leads based on rules
Automatic task creation for sales reps

CRM Integrations

WhatsApp API
Email inboxes
Website forms
Shopify/WooCommerce
Accounting tools
Internal systems
Internal systems
Call tracking solutions

Quotation & Document Customization

Quotations
Sales Orders
Delivery Notes
Proposals
Customer statements

CRM Analytics & Dashboards

Daily lead flow
Pipeline status
Sales conversions
Team performance
Territory-wise sales
Product-wise sales

Build a CRM That Helps Your Sales Team Close More Deals

Let’s set up a CRM workflow your sales team will actually use.

Our Process

Our Approach to CRM Implementation

A good CRM shouldn’t add work — it should remove it. Our implementation approach focuses on understanding your real sales flow, shaping ERPNext to match it, and giving your team the clarity and automation they need to close faster.

Aavatto's CRM Implementation Process
Understand Your Sales Process
Mapping your end-to-end flow — how leads arrive, who handles them, and how deals close.
Configure the CRM to Fit Your Team
Stages, rules, territories, assignments, pricing, quotations.
Automate Repetitive Work
Follow-ups, reminders, assignments, approvals.
Integrate the Right Tools
WhatsApp, forms, email, or external CRMs if needed.
Train Your Team
Sales team onboarding + manager-level insights.
Support & Improve
We refine the CRM as your sales operations grow.
IF YOU'RE ONE OF THESE, CHOOSE FRAPPE CRM

Who This Service Is For

Centralize all sales operations

Reduce manual follow-ups

Get clear, accurate pipeline visibility

Eliminate disconnected tools

Smart automation across sales, inventory, and accounts

If your sales team struggles with consistency, ERPNext CRM fixes it.

Common Use Cases We Handle

A snapshot of key sales workflows we tailor across industries — from pricing approvals to distributor CRM, proposal automation, and D2C lead capture.

Manufacturing & Distribution

Territory-based sales
Multi-warehouse price lists
Approval flows for pricing

Retail & FMCG

Distributor-focused CRM
Lead capture and qualification
Deal management
Dispatch workflow

Services

Proposal automation
Project-linked ops
Lead scoring & ranking
Automated follow-ups

D2C & eCommerce

Lead capture from website
WhatsApp automation
Sales Reporting

FAQs ERPNext CRM

For many SMEs — yes.
For heavily marketing-driven companies — ERPNext CRM + integrations may be needed.

Yes, through integrations with WhatsApp Business APIs.

Yes — based on territory, product, team, workload, or custom rules.

Yes — we customize stages, fields, flows, and approvals to match your process.

Yes — the interface is mobile-friendly and supports field usage.

Typically 2–6 weeks depending on workflow complexity.

Yes — custom dashboards for leads, pipeline, team performance, and revenue tracking.